Application Response

Key Benefits:

Utilises Microsoft Word for generating responses
Automated email responses to LPA
Electronic import from Districts
Fully integrated with Planning (Unitary)
In-built population profile builder
Ability to records detailed inspections

Built to handle planning requests made to highways departments - fast and efficient

DEF Software’s Application Response was originally designed to allow Highways Development Control officers to register, recommend and respond to District and Borough Councils' Planning applications. These can be pre-application, outline or indeed any type of Planning application. The module does have a specific flag to denote pre-application so that it can be used for searching and reporting. Once deployed, it quickly picked up a strong user base and was soon expanded to other County stakeholders that made representations to Planning applications. The module currently has specialist functionality for Highways, Education, Drainage and Archaeology although it can be used by any consultee department with the standard functionality.

Features Include:

Specialities for subjects such as Ecology, Archaeology, Highways and Education
Fully Integrated GIS Solution
Fully integrated Document Management System
Ability to record S106 requirements at this preliminary stage

Total Control of Consultation Responses

The Application Response module is separate from Planning and contains everything needed to make a consultation response back to a Planning application. Used by District, Unitary or County Councils, the module manages the full lifecycle from receipt of the consultation right through the electronic return of the response and any Appeal that may result. When used by a District or Unitary, the system will automatically create a case record in the module as part of the Planning consultation process.

The module holds all the key data related to a Planning application including a hyperlink to the authority's planning register which, when clicked, will load the application directly in the user’s browser. The module calculates the deadline date and records the recommendation and the LPA’s final decision. The module allows users to record the originating authority to allow for reporting and filtering.

Within the module users can record multiple responses enabling an initial response of ‘Additional information required’ prior to the recording of a final response.

Core Features

MasterGov is packed with common features available to all modules

Workflow

The MasterGov suite contains an integrated workflow system. This task-based system allows the Council to define workflow processes for each module and have the system automatically apply them as the case progresses.

Notifications

MasterGov is supplied with Alert and Reminder capability, allowing custom alerts / reminders to be sent to specific officers to alert them of a forthcoming deadline.

Full GIS Solutions

MasterGov is supplied with QGIS GIS Solution, providing you with all the tools required for spatial data capture, analysis and constraint checking.

Access Control

DEF recommend using an Active Directory group which is added to the SQL Server database to provide system access. In doing so the DBA does not have to add individual users to the database server. Instead individual users will be added to the AD group.

Document Management

MasterGov has its own Document Management System for storing letters, documents, certificates, emails and photographs relating to records stored in the database.

Reporting

MasterGov takes advantage of Microsoft's SSRS Reporting functionality to allow limitless Reports and Dashboards to be created across all modules within the MasterGov suite. Management dashboards and automated report delivery included as standard.